Returns & Exchanges
At TOLEVITA, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery for a full refund.
Initiate Your Request
Visit our online returns portal or contact our customer support team with your order number and the reason for your return.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags and labels are intact and the product is in its original condition.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects and approves the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing